Table of Contents

• Introduction – Why you should care about this.  What’s Actionable in this Book
• Chapter 1 – The Learning Process
  • Learning equals Change
  • Change is hard
  • Obstacles to Change
  • Environmental Obstacles to Change
  • Biological Obstacles to Change
  • Learning takes Honesty
  • Tools to help you Change
    • Tool #1 – Develop a Learning Plan
    • Tool #2 – Persistence and Perspiration as a Fundamental Tools for Change
    • Tool #3 – Read/Watch/Listen to everything
    • Tool #4 – Give everyone respect
    • Teach #5 – Teach by Example
• Chapter 2 – Setting Goals and Making Plans
  • An Important Key to Success is Managing Expectations
  • The First Step in Making Good Decisions – Setting Good Goals
  • Goals are Measureable and Actionable
  • Adjusting Goals
  • Habit and Rituals as part of the Goal Setting Process
• Chapter 3 – The Communication Process – Understanding Communication so we can maximize it.
  • Natural Laws of Communication
  • Physical Aspects of Communication
  • Human Aspects of Communication
  • Neurotransmitters – The Good, the Bad, and the Ugly
  • The Brain – Our Central Processing Unit
  • Our Senses are not Perfect
  • Social Neuroscience
  • Communication Model
  • Key Actionable Elements of Communication
    • “Intent” – The most important element
    • Encoding and Decoding the Message
    • Channel or Medium
    • Feedback
  • Barriers to effective communication/Barriers to getting what you want
  • Communication Skills used to Overcome Barriers
    • Intent Skills
    • Encoding/decoding Skills
    • Channel Skills
    • Feedback Skills
    • Overcoming Noise Skills
• Chapter 4 – Getting Good Information
  • What is Information
  • Technical Description of Information
  • Valuing Information
  • —  Understanding the goal 153
• —  Understanding Actionable Information 154
• —  Understanding the Situation 163
• —  Understanding the Difference Between Data, Facts, and Conclusions 163
• Obstacles to Getting Good Information 170
• Environmental Obstacles to Getting Good Information 172
• Biological Obstacles to Getting Good Information 176
• Skills Required to Overcome the Obstacles to Getting Good Information 181
• Chapter 5 – The Decision Process 188
• Overview of Decision Making 191
• Understanding your Decision Making Style 194
• 6 Fundamental Skills for Decision Makers 194
• Determining the Goal of the Decision 196
• Determining who Makes the Decision? 196
• Determining the Communication Structures in Decision Making 198
• Determining when to make a decision? 200
• Determining how to make a decision 203
• Determining What Can be Learned 208
• Overview of the TIDAL Process 208
• Barriers to Effective Decision Making 210
• Chapter 6 – Learning about yourself 216
• Chapter 7 – Setting up your Learning Plan 220
• Chapter 8 – Evaluating your Progress 221
• Chapter 9 – Pay Attention to the Rattles in Life